AloTech, Turkey’s largest cloud-based call center platform, received $3 million in a new investment round led by Collective Spark. With this investment, AloTech aims to further expand its global operations, which already reach 27 countries, and to strengthen especially in the North American market.
Turkey’s largest cloud-based call center platform AloTech, which continues its activities with the aim of taking its domestic success to a global scale, received three million dollars in a new investment round led by Collective Spark.
Founded in 2012 by Cenk Soyak and İdris Avcı with a five-person team, and joined by Korhan Erçin in 2019, AloTech now serves over 600 customers worldwide with 102 employees across different countries. Prominent industry figures such as Nevzat Aydın, Ata Uzunhasan, and Cenk Coşkuntürk (from Mediterra Capital partners) have invested in AloTech to date. In this new round, Collective Spark was the largest investor, joined by TechOne VC and angel investors Nevzat Aydın (for the second time), Alp Saul, Galip Selçuk, and Kerim Kotan. After achieving 100% growth in 2020 compared to the previous year, AloTech plans to boost its global market activity with its Call Center Studio brand through this new investment.
Cenk Soyak “This investment is part of our vision to become a technology unicorn from Turkey to the world”
Giving information about the new investment, Cenk Soyak, Co-Founder of AloTech, said: “As Turkey’s largest cloud-based call center platform, we have aimed to be a company that exports technology and develops new generation solutions abroad since the day we were founded. With this approach, we have increased our power in the global arena every year and started to serve in 27 countries. Now, with the three million dollar investment we received in our new investment round, we aim to increase our effectiveness in the global markets where we are already operating, especially in North America, and to reach new geographies. This investment is also a part of our vision to become a technology unicorn from Turkey to the world. As we move towards this goal, we would like to thank our customers, business partners and all our teammates who have helped us reach today and are behind our success.”
Stating that investments in digitalization and technology, the importance of which is better understood in today’s world, add strength not only to companies but also to the national economy, Soyak continued his words as follows: “While diversifying and developing our products and services with this perspective, we attach great importance to working with experienced names from Turkey and abroad. We will continue to expand our team with our new teammates who will work in our international organization after our senior executives who have recently joined us. With our location-independent working system, all our employees will have the opportunity to build a career in a global environment.”
Görkem Oktay: “We believe that our investment support will be a driving force in AloTech’s overseas growth”
Görkem Oktay, one of the co-founders of Collective Spark, said about the fund’s investment in AloTech: “We observe that cloud-based solutions in the call center field have come to the forefront, especially in the new period shaped by Covid-19, and are quickly adapted by customers compared to traditional solutions. We believe that the investment support we provide as a fund will be a driving force for AloTech, which has reached an important point in Turkey with its product quality and features, easy installation and flexible price advantages, to grow abroad under the leadership of its strong founding team, which we have been following closely for a long time.” and emphasized the growth potential of AloTech.
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